Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
scenic view
helpful staff
hillside location
service standards
8.2/10
Great
Rooms
8.7
Location
8.0
Service
8.5
Dining
8.1
Guest reviews
8.2/10
based on 12 reviews
9.1
9.1/10 based on 2215 reviews
Denis
United Kingdom,
February
2024
9.0/10
The resort is beautifully nestled on a hill, offering stunning views. The rooms are superbly equipped and comfortable, but the steep hills may be challenging for some. The service is exceptionally friendly and attentive, making for a delightful stay. The location provides tranquility away from the hustle and bustle, with easy access to various attractions. The dining options are extensive and top-notch, perfect for food enthusiasts.
Rooms
9.0
The rooms were fantastically equipped with all essentials and had a convenient layout.
Service
9.0
The service was amazingly friendly and helpful, going above and beyond to ensure a pleasant stay.
Location
9.0
Tucked away on a hill, the resort offers peaceful surroundings with easy access to various destinations.
Dining
9.0
The dining experience was brilliant with a wide array of delicious options, making each meal a delight.
Facilities
9.0
The facilities were top-notch, providing everything needed for a relaxing and enjoyable stay.
John
United Kingdom,
November
2023
8.8/10
Waking up at 3 am to strange animal noises outside was an unsettling start, but the spacious and bright room with a sofa, drink, and cold face towel was a nice touch. The service was exceptional, with a wonderful breakfast buffet and friendly, attentive staff. The location was peaceful with beautiful greenery and top-quality amenities. The dining experience offered a superb variety of food choices. The facilities were well-maintained and top-notch.
Rooms
8.0
The room was very spacious and light.
Service
9.0
The staff were really friendly and attentive, making my stay feel special.
Location
9.0
The location was very pretty, with an amazing selection at breakfast and beautiful greenery surroundings.
Dining
9.0
The dining experience was excellent with lots of choice and well-presented dishes.
Facilities
9.0
The facilities provided everything I needed for a comfortable stay.
Graham
United Kingdom,
November
2023
9.2/10
I had an amazing stay at this hotel! The rooms were stunning in their spaciousness, design, and comfort. They smelled amazing and were very spacious and clean. The service was incredibly friendly, and I even found out they can prepare a special nut-free meal for my son next time. The location was ideal for me, up in the hills offering privacy yet just a short walk to the beach. The dining experience was plentiful and of good quality. Overall, a fantastic choice for a stay!
Rooms
10.0
The rooms were super clean, stunning in design, spacious, and smelled amazing. I loved the spaciousness and cleanliness.
Service
9.0
The staff was incredibly friendly and accommodating. I felt like they were taking care of me like a celebrity!
Location
9.0
The location was ideal for me, up in the hills providing a sense of privacy yet a short walk to the beach. The surroundings were beautifully kept, making walks through the resort a joy.
Dining
9.0
The dining options were plentiful, fresh, diverse, and of great quality. I enjoyed the variety of choices available.
Facilities
9.0
The facilities were fantastic with everything I needed for a comfortable stay.
Lauren
United States of America,
November
2023
8.6/10
I had a wonderful stay at the hotel! The rooms were spacious and comfy, and being in an Aqua room with my deck right by the pool was fantastic. The uphill walk was a bit tiring, but the Coconut bar by the pool made up for it. The service was top-notch, from helping with daily plans to going above and beyond with restaurant bookings and printing our boarding passes.
Rooms
9.0
The Aqua room was spacious with a comfortable bed and a lovely lounge area. The bathroom was luxurious with a walk-in shower and bath. My favorite part was having my deck right on the pool!
Service
9.0
The staff ensured everyone's needs were met, even accommodating allergies. They were extremely helpful with organizing our day and went the extra mile with various services.
Location
8.0
The hotel is ideally located on a quiet hill near the jungle. It's not too far from the bustling side of Karon beach and offers a serene atmosphere with easy access to nearby attractions.
Dining
8.0
The dining options were fabulous, catering to a variety of cuisines. The free brewed drinks were a delightful touch, though I wished there were more vegetarian/vegan choices available.
Facilities
9.0
The hotel's facilities were top-notch, from the pool to room service. Everything was well-maintained and convenient for a relaxing stay.
Adrian
United Kingdom,
October
2023
8.2/10
The hotel sits on a hill's edge overlooking the jungle, offering a lovely, modern, and spacious stay. While not 5-star luxury, it's a nice 4-star experience, especially for first-time Phuket visitors like me. The rooms smelled amazing, were very spacious and clean, creating a cozy atmosphere to unwind and relax.
Rooms
9.0
The rooms were spacious, clean, and had a wonderful aroma. It was a comfortable retreat nestled in nature.
Service
9.0
The service was impeccable, from room service to housekeeping. They made sure we had a relaxing and peaceful stay in Phuket.
Location
7.0
The location, while isolated, offered a serene setting. It would have been perfect with improved shuttle services, but being near Karon Beach was a definite highlight.
Dining
8.0
The dining experience was fantastic with a diverse spread and ample choices. However, the layout could be improved for a more relaxed atmosphere during meals.
Facilities
8.0
The facilities were well-maintained and ideal for a peaceful stay in Phuket. The amenities offered added to the overall comfort of the hotel.
Alice
United Kingdom,
September
2023
8.2/10
The hotel offers spacious, clean, and well-designed rooms with a very spacious bathroom offering both a shower and a bath. The friendly and helpful service goes above and beyond, making the stay truly enjoyable. The location, though not directly on the main road, provides a quiet and lush environment with easy access to the beach. The dining experience is good overall, with room for improvement in some areas. The facilities are well-kept and provide a great atmosphere for relaxation.
Rooms
9.0
The rooms are spacious, clean, and well designed, with a very spacious bathroom offering both a shower and a bath.
Service
9.0
The service is extremely friendly, polite, and helpful, going out of their way to enhance the stay experience.
Location
8.0
The hotel is within lush and green surroundings, a bit secluded but peaceful, with easy access to the beach.
Dining
7.0
The dining options are good overall, with room for improvement, especially in the juice selections.
Facilities
8.0
The facilities are well-maintained, offering a pleasant and relaxing atmosphere for guests.
Anthony
United Kingdom,
September
2023
7.0/10
The hotel offers a great dining experience with a large variety of foods but lacks diversification. The rooms provide good privacy, though the location is a bit isolated. The service is friendly but needs improvements in maintenance. The facilities are well-kept and enjoyable.
Rooms
7.0
The rooms are situated in a villa setting with limited privacy due to balcony proximity to the restaurant.
Service
6.0
The staff is friendly but needs to address maintenance issues around the property.
Location
6.0
The hotel is nicely landscaped but a bit isolated and requires better shuttle services.
Dining
8.0
The dining experience is very good with a diverse food selection, though it lacks weekly diversification.
Facilities
8.0
The facilities are well-kept, including a fitness room and swim-up bars.
Edward
United Kingdom,
July
2023
8.4/10
The hotel is located halfway up a hill in Karon near the quieter part of the beach, surrounded by beautiful tropical nature. The rooms are modern, comfortable, and feature double aspect views with a spacious balcony perfect for relaxation. The service is exceptionally helpful and accommodating, making arrangements for guests like booking taxis to attractions. The dining experience offers a variety of high-quality meals, especially commendable breakfasts. The hotel offers great value for money with above-average facilities.
Rooms
9.0
The rooms are modern and very comfortable with a large balcony and two rocking chairs, ideal for unwinding after a day in the sun.
Service
9.0
The staff is friendly and always ready to assist with any requests, making the stay hassle-free.
Location
8.0
The hotel's location, although a bit hilly, provides stunning views and easy access to Karon Beach, town, and harbors for island trips.
Dining
8.0
The dining experience is enjoyable, with a focus on quality meals including freshly cooked omelets, bacon, and other breakfast selections.
Facilities
8.0
The hotel offers above-average facilities that enhance the overall guest experience.
James
United States of America,
May
2023
7.8/10
My stay at Mandarava was both enjoyable and challenging. The hotel is beautifully situated in a tropical park setting, providing a great sea view from the hill. The rooms are comfortable but require some effort to access due to the uphill location. The service is exceptional with a friendly and helpful staff, willing to go the extra mile. The dining experience was a mix of excellence and disappointment. The facilities are well-maintained, offering a pleasant stay.
Rooms
8.0
The rooms, although comfortable, are situated uphill, requiring effort to access amenities. They are of 5-star quality with direct access to the beach and offer a scenic view.
Service
9.0
The staff at Mandarava is incredibly kind and helpful, ensuring a pleasant stay. They were more than happy to provide transportation around the resort and organize tours for us.
Location
7.0
Located on a hill in a tropical park, the setting offers a serene ambiance with a view of the sea. However, navigating the hill may pose challenges for those with mobility issues.
Dining
7.0
While the dining experience had its highlights with excellent and plentiful options, there were minor setbacks in terms of service standards, especially for a five-star establishment.
Facilities
8.0
The facilities, including room service, laundry, a fitness room, and the Mango pool bar, enhance the overall stay experience at Mandarava.
scenic view
hillside location
Moses
United States of America,
May
2023
8.2/10
I had an amazing time at the hotel, surrounded by panoramic views and the lovely scent of the lush garden. The room was spacious and spotless, although the balcony got too hot due to the sun setting directly on it later in the day. The multiple beautiful pools were a treat, creating a serene atmosphere with nothing but forest around.
Rooms
9.0
The room smelled amazing, was very spacious, and exceptionally clean, offering all-round panoramic views.
Service
8.0
The hotel staff were incredibly helpful and friendly, always ready to assist with any request. I even joined their cooking class and had a blast learning to make papaya salad and green curry.
Location
9.0
Nestled in a beautiful tropical jungle area, the hotel provides a tranquil setting away from the hustle and bustle. Though a bit uphill, the location ensures a relaxing stay with fewer tourists, just a few minutes' walk from the beach.
Dining
7.0
The dining experience was good overall, offering a diverse selection of food. However, it could benefit from more variety throughout the week. The shabu-shabu was a highlight, though the coffee wasn't to my taste.
Facilities
The hotel boasts various facilities like room service, dry cleaning, and laundry, enhancing the overall convenience and comfort of the stay.
Peter
United Kingdom,
May
2023
8.6/10
The hotel offers spacious rooms with nice furniture and soft pillows. While not quite reaching 5-star luxury, it's a solid 4-star option. The staff is friendly and the lush, secluded location provides a sense of luxury away from the crowds.
Rooms
8.0
The rooms were lovely, modern, and large, with nice furniture and comfortable beds.
Service
9.0
The staff, from garden to pool bar, were always polite and friendly. They even brought in an extra bed without any hassle.
Location
8.0
The location is amazing, set in a beautifully landscaped, well-maintained garden that offers a sense of luxury. It's a bit off the beach but a short taxi ride away from Karon Beach.
Dining
9.0
The dining at the Chom Talay Restaurant was fantastic, offering a variety of delicious dishes from around the world.
Facilities
9.0
The facilities are top-notch, with everything you need for a relaxing stay.
Clare
United Kingdom,
April
2023
8.2/10
What a delightful stay! The hotel feels like a small resort nestled among lush greenery, offering stunning views of Karon and the ocean. The convenient hotel transport adds to the tranquil experience, though the service could use some improvement. The dining options, while diverse, may lack some variety throughout the week.
Rooms
9.0
I felt like I was staying in a luxurious treehouse surrounded by trees, the design and spaciousness of the room were superb.
Service
7.0
The daily cleaning and transport services were excellent. However, there is room for improvement in some areas of service.
Location
8.0
The secluded yet close-to-everything location up in the hills is ideal for those seeking a peaceful retreat with easy beach access.
Dining
8.0
Facilities
9.0
The facilities were well-maintained and added to the overall comfort of the stay.
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